FAQ's
1. What is SYMMY BEAUTY?
SYMMY BEAUTY is a premium brand that specializes in high-quality brow grooming tools and products. We offer everything from brow lamination kits to precision toolsets, all designed to help you achieve perfectly sculpted brows with ease and confidence.
2. Are your products suitable for beginners?
While our products are professional-grade, they are designed to be user-friendly. We recommend our brow lamination kits and precision tools for professionals, but they are also ideal for beauty enthusiasts who want to achieve salon-quality results at home.
3. How do I use the Thuya Lamination Kit?
The Thuya Lamination Kit comes with clear, step-by-step instructions for each of the three steps in the lamination process. If you are new to brow lamination, we suggest watching tutorial videos or consulting a beauty professional to ensure the best results.
4. Can I use the Precision ProSets on other areas of my face?
Yes! The Chrome and Noir Precision ProSets are perfect for grooming not only your brows but also other delicate areas such as eyelashes, facial hair, and fine details on your skin. They are designed for precise, gentle handling.
5. Do you offer international shipping?
Yes, we offer international shipping! Please check our shipping policy for detailed information on rates, delivery times, and destinations.
6. How long does it take for my order to arrive?
Orders typically ship within 1-2 business days, and delivery time depends on your location. You’ll receive a tracking number to follow your order as it makes its way to you.
7. What is your return policy?
We want you to be completely satisfied with your SYMMY BEAUTY products. If you are not happy with your purchase, please contact our customer service team within 14 days of receiving your order. We accept returns on unused, unopened products.
8. Can I cancel or modify my order after it’s been placed?
Once your order has been processed, it cannot be modified or canceled. However, if you need assistance, please reach out to our customer service team, and we’ll do our best to help.
9. How can I contact SYMMY BEAUTY?
You can reach us through our contact page or email us at [email address]. We’re always happy to help with any questions or concerns.
10. Do you offer discounts or promotions?
We frequently offer exclusive discounts and promotions to our subscribers. Be sure to sign up for our newsletter to receive the latest updates and special offers!
If you have more questions, feel free to contact us, and we’ll be happy to assist!